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Social Media Management

Your accounts, handled properly.

We work as an extension of your business, not an external service. We bring your brand's personality to life through content that feels native to social rather than an ad someone paid to put there. An online presence that looks like you, sounds like you and works to drive sales and bring new customers through the door.

Social media management in progress

Two ways to work with us

Choose your Desk

Both are proper ongoing management. The difference is how present you want to be.

The Essential Desk

For brands ready to show up consistently, build familiarity and stay top of mind.

12 strategic feed posts a month

  • Flexible mix of Reels, carousels and static content
  • Ongoing strategy and content planning
  • Video editing, design and copywriting
  • Monthly strategy call and reporting
  • Publishing and cross-platform posting
A typical week

Priced on enquiry

Enquire
Our signature desk

The Full Desk

A more complete, hands-on presence for brands ready to be known, trusted and chosen.

20 strategic feed posts a month

  • 2 to 3 story sets a week
  • Community and platform engagement
  • Flexible mix of Reels, carousels and static content
  • Ongoing strategy and content planning
  • Video editing, design and copywriting
  • Monthly strategy call and reporting
  • Publishing and cross-platform posting
A typical week

Priced on enquiry

Enquire

Included in both desks

  • Personalised social strategy
  • Shoot planning and content ideation
  • All design and editing
  • Captions
  • Scheduling
  • Posting
  • Trend, hashtag and audio research
  • Monthly analytics reporting

What it actually looks like

A month on your desk

An example month. The actual mix shifts with what you need to say and what's working, which is rather the point.

How we keep it tidy

Tools on our desk

Your own dashboard

A Notion board with everything in one spot. Key dates, promos, monthly reports and anything else you need, ready whenever you want it.

Approvals

Every post lands in Rella so you can see exactly how it'll look before it goes live. Approve it, comment on it or ask for a change.

Content storage

All raw and edited content organised in Dropbox, so you have every asset at any time.

Monthly reporting

Every month we look at what's working and what's not landing as well, then refine the strategy around what the numbers are telling us. Reach, saves, shares, profile visits, link clicks, engagement rate and follower growth.

Proof

35 years in business, zero social media.

A month of Pacific Green Grocery, cut together.

Pacific Green Grocery had been running for 35 years with no online presence. No Instagram, no TikTok, nothing at all. The first thing we noticed was that the family is the brand, so we put them at the front of every post.

198.1KViews, month one
500+New followers
6K+Profile visits
11.3%Engagement rate
Hear more about Pacific Green Grocery's story

Figures from their first month with The Social Desk.

Pacific Green Grocery's feed after
On the shoot at Pacific Green Grocery
Produce styled for the shoot

How it runs

The Social Desk Workflow

Onboard
Plan
Create
Publish
Review
Refine

Behind the scenes everything runs through systems that keep content organised, timelines clear and communication easy. Each month we read what the numbers are telling us and shift the strategy towards whatever is working, so your account keeps getting sharper rather than just staying busy.

Let's build this together.

Tell us where you're at and what you're hoping for. We'll work through it with you and land on the shape that makes sense for your brand.